Membership & billing

Request a refund from Apple

Find Apple's refund request form for Read & Explain and understand where to check the status of a request.

For iPhone & iPad · App version 1.0 · Updated

Apple handles payments and decides refund eligibility for purchases made through the App Store. We cannot issue an App Store refund directly.

  1. Open Apple's refund website

    Go to reportaproblem.apple.com using the link below. Sign in with the Apple Account used for the purchase.

  2. Choose the purchase

    Under I'd like to, choose Request a refund. Choose a reason, continue, then select the Read & Explain subscription and submit the request.

  3. Check with Apple for the outcome

    Return to Apple's website to check the status. Apple advises allowing 24 to 48 hours for an update. Approval is not guaranteed, and an approved refund can take additional time to reach your payment method.

Cannot find the charge?

Check the Apple Account on your receipt. A pending charge may not be available for a refund request until Apple sends the receipt. Use Apple's refund support page for further help.

Stop future renewals separately

If you no longer want the subscription, also cancel it through Apple. The app's Settings → Manage subscription opens subscription management; it is not the refund form.

Still need a hand?

Email hello@coffeeandfun.com. Include your app version and any error reference. Please leave out private photos, passwords, and payment details.